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Slow Internet speeds wifi pro 6e

Community Member

The built in google home tests show I have a high connection speed ranging from 100-800 mbps. But when I use speed test by okla or other speed test not affiliated with google I get 100-200mbps seems like the "fix" was over exaggerated. I have gigabit ATT fiber connection and my eero had no issues reaching top speeds unlike the nest wifi pro. I am about to return the nest wifi and go back to eero I only wanted to get away from eero because of the long update/reboot times as well as when the power goes out the eero doesn't work until after an hour after the power comes back on. But looks like I will have to live with that considering the nest wifi is cutting my speeds more than just in half. 


Community Specialist
Community Specialist

Hey astroshark,

Thanks for posting — let's see what's going on. 

Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? 

Give these steps a try:

  • If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
  • Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
  • Remove any special characters in your network name and password.
  • Turn off IPv6.
  • Change your DNS server into on the primary and on the secondary server. Hit the save/ floppy disk icon on the upper right.
  • Unplug the power from your Google Wifi devices for 2 minutes.
  • If the issue persists, try factory resetting your network.

Let us know how it goes.


Community Specialist
Community Specialist

Hi astroshark,

Checking back in should you still have some questions here. Let us know by replying to this thread. 


Community Specialist
Community Specialist

Hello astroshark,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.