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Google nest Wi-Fi needs to be faster especially with the nest home security there's a lag time of 3

davidpaulw
Community Member

Nest is great, but inertial time for it looking at a picture it doesn't go live right away it's a lag time of 3 minutes. And the same for uploading to the clouds like 5 minutes. Should be able to have speaker on the hub for wired and doorbells kind of strange.

3 REPLIES 3

AbigailF
Community Specialist
Community Specialist

Hey davidpaulw,

Thanks for posting — let's see what's going on. 

A few questions: Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? 

Give these steps a try:

If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
Remove any special characters in your network name and password.
Turn off IPv6.
Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
Unplug the power from your Google Wifi devices for 2 minutes.
If the issue persists, try factory resetting your network.

Let us know how it goes.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hi davidpaulw,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Regards,
Abi

AbigailF
Community Specialist
Community Specialist

Hello davidpaulw,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks, 
Abi