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Remove devices from WiFi network

bamattes
Community Member

Google states that devices fall off the network after inactivity for greater than 30 days. I do not see this happening. How can we manually remove unknown or inactive devices manually? I thought Google was going to update this feature? Appreciate some feedback and/or discussion. 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

You can't manually remove devices. Only thing you can do is to factory reset and set up from scratch.

¯\_(ツ)_/¯


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

@olavrb, appreciate your helpful response. 
@bamattes, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Abi

I know factory reset works but that’s not what I am looking for. Other systems allow you to manually remove devices, not sure why Google won’t allow it. 

AbigailF
Community Specialist
Community Specialist

Hey bamattes,

Apologies for the late reply. We appreciate your interest, however, we don't have any news to share your requested feature to manually remove devices. We're always looking for ways to improve and we'll take it as feedback. I also suggest that you send feedback by following this link. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours. 

Best,
Abi