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Slower and Inconsistent Speeds on Nest WiFi

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Jonathan Reyes 776 


I am experiencing slow and inconsistent WiFi speeds using the Google Nest router. Please help.
When connected directly via Ethernet to the Nest WiFi Router, I get  ~915 Mbps DL / 856 Mbps UL speeds , which seems appropriate for my current internet service. (Google Fiber). I did a Speedtest on my MacBook Pro on ethernet and received 826 Mbps DL / 886 Mbps UL. 
On WiFi (in the same room) the DL speeds drop to 75% of the hard-wired speeds, and the UL speeds drop to 50% of the hard-wired speed. And the haircut in speeds is generally inconsistent.
To provide some context, prior to switching to Google Fiber from Spectrum, the router was producing better speeds. On Spectrum, I was getting 920 Mbps DL / 35-40 Mbps UL and on wifi I was getting 500-580 Mbps DL / 35 Mbps UL. 
I will upload a picture of what the router is receiving and what I am getting now and what I was getting before. Do you know what is causing this issue? The only thing that has changed was the ISP. 
Other notes - 
  • I have reset the Nest WiFi a few times, both soft reset and factory reset - does not seem to help
  • Google Home App's speed test is unhelpful because it tests the connection between the router and provider
  • Current Internet Service: Google Fiber 1GB Speed 
  • Current Hardware: Google Fiber Jack & Google Nest WiFi Router & Nest Point
  • Devices are MacBook Pro, MacBook Air, iPhone, Apple TV, all on latest software.
The left image shows the speed from fiber jack into router. The top right was google nest wifi speed on spectrum, bottom right shows wifi speeds on google fiber.

Community Member

I too am experiencing this same set of issues. Speed from the direct connection is the ISP speed, hits the Nest and is 50-30% speed.  For the first year I was getting 85% speed over WiFi.

I contacted Google and had my access point replaced, only to see the same reduced speeds. It began around Mid July.

Community Member

I have the same issues, inconsistent wireless speeds even when the speeds to the router appear to be consistent. If I reset the network, this speeds up the wifi connections, but it appears to only last for a few hours or until I reboot the network again.

Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.