01-18-2023 10:52 AM
Having problems reconnecting to the Wi-Fi system after replacing batteries
01-18-2023 10:54 AM
Got two of the smoke detectors to join the network and then two days later he disconnected
02-02-2023 03:46 PM
Hey Gtgjoey,
I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. Could you tell us the message you're getting? How far are your Nest Protect devices from your Wi-Fi router? Can the device find or detect other networks? Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera? Also, what troubleshooting steps have you done so far?
Looking forward to your response.
Thanks,
Archie
02-07-2023 02:33 PM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
02-09-2023 11:19 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake