Speaker Volume low

[Chad805]

My nest wifi speakers volume changed overnight. They no longer get loud and the sound is not rich. I use Apple Music linked to the device.  Any advice?

[Alex_S]

Hi Chad805,
 

Thanks for posting — let's get this sorted out.
 

A few questions: have you noticed if this only happens when playing Apple Music? How many Google Nest Wifi speakers are affected? What are the troubleshooting steps you’ve tried? 

Regards,
Alex

[Chad805]

Thank you so much for the response. We have tried to reset all of the devices. In fact, I reset them to factory and reset up and still have the same issue. I’m not sure what happened but they used to sound very rich and now they sound very much like a tin can.

[Alex_S]

Hi there,

We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,
Alex

[LovelyM]

Hello Chad805,

Did you happen to get that form filled out? Let me know if you have questions about it.

Cheers,
Lovely

[LovelyM]

Hey Chad805,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Sincerely, 
Lovely

[Chad805]

yes. I just filled them out.