My speed test and actual speed are severely limited. This seems to be a tremendously faulty product with little to no update from Google. I wish I had returned it when it was still within it's return window. I held out hope that google would fix it, but it seems to be no dice.
Thanks for posting and my apologies for the late reply. Let's see what's going on.
A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.
I am using a Motorola Mb8600. I have a 1Gigabit connection from spectrum. I have factory reset the system multiple times. I have disabled IPV6, I have changed the DNS to Google DNS as well as openDNS back and forth. My devices are not disconnecting, my issue is how slow the nest wifi pro 6e is. It's absolutely abysmal. This device is completely unable to reach advertised speeds and the fault is not with the users. The fault lies with Google.
Has Google considered turning it off and back on again? Sorry to make a joke, but at this point I think it's time for the company to look inward for a fix.
I'm sorry to hear that you're still having an issue with your Nest Wifi Pro. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?