Speed drops to under 1mpbs before restart fixes

[WasAFanOfNest]

My network wifi speed will drop to under 1 mbps randomly, a few times a week (sometimes a few times a day). Only fix is to reboot the network. Once that happens, the speed returns to multiple hundred mbps till it craps out again.

There are many posts on this, but I figured what's one more?

Google fix this. It had been working for years before this.

[AbigailF]

Hey WasAFanOfNest,
 

Thanks for posting — let's see what's going on.

A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?

Give these steps a try:
 

• If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
• Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
• Remove any special characters in your network name and password.
• Turn off IPv6.
• Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
• Unplug the power from your Google Wifi devices for 2 minutes.
• If the issue persists, try factory resetting your network. This will delete all network data.
• You can skip any step that you’ve done already.
   

Let us know how it goes.

Best,
Abi

[AbigailF]

Hello there,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

[AbigailF]

Hi everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi

[WasAFanOfNest]

Hi ya, I did all that. None of it works.

[AbigailF]

Hi again WasAFanOfNest,

I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Abi

[LovelyM]

Hello WasAFanOfNest, 

Did you happen to get that form filled out? Let me know if you have questions about it.

Cheers,
Lovely

[LovelyM]

Hey WasAFanOfNest, 

We just want to give you a nudge since we haven't received a form from you. Please reply to this thread if you still need assistance so we can give you a helping hand.

Kind regards,
Lovely

[LovelyM]

Hi again WasAFanOfNest, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Many thanks,
Lovely