Speedtest via AT&T modem 900Mbps, speedtest via Google WiFi 67-150Mbps

[contactcohens]

We have AT&T Fiber 1000 Mbps w/ AT&T Arris BGW210-700 Broadband Gateway WiFi Modem Router and when I connect directly to the factory AT&T WiFi network, my speedtest through Speedtest app on iPhone is ~900Mbps, however when I connect to the network I set up on Google it's only 67-150Mbps! Any advice on settings to check in the Google WiFi that would be creating a data blockage? 

Update: I just tested it on my laptop through WiFi and same results. The factory WiFi is almost full bandwidth, but connecting to the Google WiFi it's almost completely blocked.

Maybe one of the WiFi signals is interfering with the other? We need the Google Mesh to be the primary as we need the extension. TYIA

[AndroiFy]

Hi @contactcohens

If this happens only on the speedtest from Google, try to check all steps here to see if something could affect the speed: Troubleshoot slow internet on Google Nest Wifi or Google Wifi. 

[Jhonleanmel]

Hey folks,

Thanks for posting — let's see what's going on. 

Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? 

Give these steps a try:
 

1. If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
2. Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
3. Remove any special characters in your network name and password.
4. Turn off IPv6.
5. Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
6. Unplug the power from your Google Wifi devices for 2 minutes.
7. If the issue persists, try factory resetting your network.

Let us know how it goes.

Best,

Mel

[Jhonleanmel]

Hey everyone,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.
 

Best,

Princess

[contactcohens]

We still have not resolved the issue. Troubleshooting with ISP, but can't find the conflict.

[Jhonleanmel]

Hi contactcohens,

Thanks for reaching out and I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

[Jhonleanmel]

Hey contactcohens, 

Checking back in — have you had the chance to fill out the form?

Best, 
Mel

[Jhonleanmel]

Hi contactcohens, 

I wanted to follow up and see if you are still in need of any help. If so, please fill out the form so we can help you further.

Best,
Mel

[Jhonleanmel]

Hi contactcohens,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel