Transfer Home app to new iPhone

[ShirleyJ]

how do I transfer Google Home App account from old iPhone to new iPhone without the password?
I am logged into google home app on the old phone.  Password recovery doesn’t work because no backup phone or email was in the account.

[olavrb]

You must be able to log in to the Google account in question.

• https://support.google.com/accounts/answer/7682439?hl=en

If you are unable to do so, you have to create/ use a different Google account. Devices must then be factory reset using the physical button and set up from scratch. For Nest Wifi, the process is described here:

• https://support.google.com/googlenest/answer/6246619?hl=en#:~:text=Factory%20reset%20your%20router%2...
• https://support.google.com/googlenest/answer/9548301?hl=en

[Jeff]

Hi ShirleyJ,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hey ShirleyJ,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[ShirleyJ]

Hi Jeff, thanks for following up.  I had to delete all my devices from the app and create a new account and then reconnect all the devices to the new account.  Pain in the butt, but my fault for not following up when the first account was set up.

[Jeff]

Hey ShirleyJ,

That does sound like quite the runaround to get things sorted, but I'm glad you were able to get everything properly set up. Thanks for being patient and hanging in there to get it worked out. Before I mark this as resolved for you, is there anything else you might need or any other questions you may have?

Thanks,
Jeff

[ShirleyJ]

no, thank you.

[Jeff]

Sounds good, ShirleyJ.

I'll mark this as resolved for now. If you need anything else down the line, please feel free to reach out.

Thanks,

Jeff