Two Extenders "flipped" connection quality status - why?

[JohnC1]

I have a Nest Wi-Fi Access Point (m/n H2D and s/w version 14150.376.32) and two Wi-Fi Extenders (m/n H2E and s/w version 1.56.315675). I manage this network via the Android Google Home app.

Almost always, the Extender that is physically farthest away from the Access Point has a weak connection (as reported by the Home app) and the other Extender has a good or great connection (it is physically much, much closer to the Access Point).

About 0600 this morning, as I reviewing the settings, the previously "good" connection status Extender flipped to weak and the previously "weak" connection status Extender flipped to "good". I ran the "mesh test" multiple times. The "flipped" status has remained flipped all day. I have never seen it do this before.

The Extenders and Access Point haven't been physically moved today or in the last three months. No new devices have been added in the last week.

What would cause this "flip"? What is the likely remedy?

[Jeff]

Hi JohnC1,

I wanted to jump in and see if I can help out on this. The mesh network is a learning network, which can change how connections are managed over time. If the connection strength is a problem for you now, however, you can try moving the points around a bit to see how that affects mesh strengths. Just keep in mind that each point's connection strength is in relation to the main router and not in regards to any other points on the network. As you experiment with placement, keep distance to the main router in mind first.

If you try moving things a bit and still can't get results where you like them, please let me know and we can keep looking into things.

Thanks,
Jeff

[JohnC1]

Thanks @Jeff .

I understand the expected learning behavior but it sure seems odd that the "flip" occurred without any change in the apparent physical environment and in the middle of the night where there's less overall network traffic at my house.

It's disappointing to learn that the extender's strength is only relative to the access point - one can imagine the significant increase in owner satisfaction if the extender's could be daisy chained to get a superior network throughput at a relatively far "effective distance".

[Jhonleanmel]

Hey folks,

Thanks for the help, @Jeff.

@JohnC1, you could hardwire Google Wifi and Google Nest Wifi router to your main point since they have Ethernet ports, however, hard-wiring the Google Nest Wifi point to the main point is not possible as it does not have an Ethernet port.

Best,

Mel

[Jhonleanmel]

Hey everyone,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Princesss]

Hey there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.
 

Best,

Princess