I started with a Nest Wifi Router a and a single point. They were successfully set up including the mesh. I then tried to expand the mesh by purchasing an additional point. I installed the point per instructions, and it shows up as a device, and not a point. When I go to Google Home/WIFI devices only the original point shows up. And when I select test mesh, it only tests the router and a single point. How do I get the router to recognize the second point as a Mesh Point and not a device?
Thanks, Greg1737, That's definitely the Nest WiFi point.
So one of the issues we're seeing right now is with iOS. If you're trying to set up the second point to your network using iOS, there is a bit of a workaround that's working for some users. When you set up the point, do it fairly close to your main router and then move the point to where it will be used. There seems to be an issue with proximity that is affecting some setup situations.
I wanted to check in to see if you were able to sort this out. I realize I missed your question and I am sorry for the delay in getting back to you here. What I was trying to explain was to go ahead and do a factory reset on the devices and then set them up as new, but to do the setup with all devices in the same room together. Once setup completes, take the devices and put them where they will be used. For some setup situations, it's better if they're all near one another during the setup process.