03-22-2022 09:54 PM
Subject pretty much says it. When my switch is connected to my router my work VPN (FortiClient) disconnects regularly on my work laptop (connected through WIFI). If I disconnect the switch and connect the ethernet directly to my desktop I have no issues with the VPN disconnecting on my work laptop. Any thoughts on why this may be, and if there is a possible fix?
03-23-2022 07:56 AM
Hello @90awdturbo
What kind of switch is it? I can't see a reason this would happen for an unmanaged Ethernet switch, but smart/managed switches (or even "gaming" switches) can sometimes do some stranger things.
03-24-2022 08:20 AM
Thanks for the reply, Michael. The switch I'm referring to is a TP-Link 8 Port. It does say easy smart managed in the description if that's of any help.
https://www.amazon.com/gp/product/B00K4DS5KU/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1
03-24-2022 08:32 AM
Can you try disabling the "Loop Prevention" feature on that switch and see if it makes a difference?
03-27-2022 03:21 PM
Hi folks,
@MichaelP, thanks for the help!
@90awdturbo, how's it going with your Google Wi-Fi? Still need our help?
Thanks,
Edward
03-30-2022 03:38 PM
Hi 90awdturbo,
It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
03-30-2022 07:02 PM
Hello, I apologize for leaving you hanging!
I haven't had a chance to connect the switch back into my network but I will be sure to try disabling loop prevention once I have.
Thanks so much for following up.
03-31-2022 10:55 AM
Thanks for checking in 90awdturbo.
No worries about the delay. We'll keep the thread open so you can have plenty of time to work things out.
Thanks!
04-18-2022 12:07 PM
Hi folks,
@Jeffrey, thanks for the help?
@90awdturbo, how's it going with your Google Wifi? Were you able to try the troubleshooting steps? Let us know how it goes.
Thanks,
Edward
04-25-2022 05:26 PM
Hi 90awdturbo,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward