VPN disconnects often when my switch is connected to my router

[90awdturbo]

Subject pretty much says it.  When my switch is connected to my router my work VPN (FortiClient) disconnects regularly on my work laptop (connected through WIFI).  If I disconnect the switch and connect the ethernet directly to my desktop I have no issues with the VPN disconnecting on my work laptop.  Any thoughts on why this may be, and if there is a possible fix?

[MichaelP]

Hello @90awdturbo 

What kind of switch is it? I can't see a reason this would happen for an unmanaged Ethernet switch, but smart/managed switches (or even "gaming" switches) can sometimes do some stranger things.

[90awdturbo]

Thanks for the reply, Michael.  The switch I'm referring to is a TP-Link 8 Port.  It does say easy smart managed in the description if that's of any help.

 https://www.amazon.com/gp/product/B00K4DS5KU/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

[MichaelP]

Can you try disabling the "Loop Prevention" feature on that switch and see if it makes a difference?

[EdwardT]

Hi folks,

@MichaelP, thanks for the help!

@90awdturbo, how's it going with your Google Wi-Fi? Still need our help?

Thanks,

Edward
 

[EdwardT]

Hi 90awdturbo,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 
 

Thanks,

Edward

[90awdturbo]

Hello, I apologize for leaving you hanging!

I haven't had a chance to connect the switch back into my network but I will be sure to try disabling loop prevention once I have. 

Thanks so much for following up.

[Jeff]

Thanks for checking in 90awdturbo.

No worries about the delay. We'll keep the thread open so you can have plenty of time to work things out.

Thanks!

[EdwardT]

Hi folks,

@Jeffrey, thanks for the help?

@90awdturbo, how's it going with your Google Wifi? Were you able to try the troubleshooting steps? Let us know how it goes.

Thanks,

Edward

[EdwardT]

Hi 90awdturbo,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward