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Verizon wifi calling stopped working

berthamarsh
Community Member

I'm on a Pixel 7, with the February security updates installed, so most recent. My Home router is on 14150.376.32.

Verizon wifi calling doesn't work at home. When I go to work and make a call, I see a Wifi indicator next to the call, and the banner at the top says Verizon Wifi Calling. But at home, I cannot seem to get wifi calling to work. It's clearly enabled, since it works on other wireless networks. I can't find any setting in the router that would cause this issue. It worked previously (like last year), but now my call quality is terrible and I basically can't use my cell at home for phone calls. Thoughts on what might cause this?

3 REPLIES 3

AbigailF
Community Specialist
Community Specialist

Hello berthamarsh,

Thanks for posting. I'm sorry to hear you're having this issue. Please try the steps below:
 

  • Open the Google Home app.
  • Tap Wi-Fi > Settings > Preferred activities.
  • Uncheck all activities.
  • Go to Settings and tap on ‘Restart Network’.

Let us know how it goes. We'll wait for your update.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hi berthamarsh,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Thanks,
Abi

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Regards,

Juni