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WAN/LAN behavior

gabriel_rgs
Community Member

Hello
I want to buy a single Google Nest Router devices but first i need to know the following....

Please, could someone confirm if when Internet service is down or ISP modem failed to provide IP address to Nest WIFI Router, the wired network (using LAN Port <--> Unmanage switch) continue working fine? I mean wired devices can connect to the wifi devices, see each other?

I ask this because in another wifi router brand it does not works because both ports WAN y LAN have a feature called WAN/LAN auto-sensing. So, when the internet is cut both ports (Wan & Lan) change to awaiting for DHCP and the wired devices can not connect to the wifi devices any more.

Thanks

Gabriel.

7 REPLIES 7

Hi,

 thanks for you replay. About the links some say dont work other say it works. 

For now it is no clear for me. I think it will be better buy other brand than google.

 

Thanks.

Jeff
Community Specialist
Community Specialist

Hey gabriel_rgs,

 

I understand your hesitancy to pick up a product where you don't know if compatibility will be guaranteed. One of the best ways to find out is actually to contact the support team for the product you're looking at and ask if it's compatible with Google/Nest WiFi setups. We find that most setups are compatible, but definitely not all.

 

Thanks,
Jeff

gabriel_rgs
Community Member

Hi Jeff,

I agree with your opinion, but unfortunately the official support does not answer my questions without first purchasing the product. For this reason I came to this forum, to find someone who has the device and can test it.

😞 Thanks

LovelyM
Community Specialist
Community Specialist

Hello everyone,

 

@olavrb and @Jeff, I appreciate your input.

 

@gabriel_rgs, we get your point. I've checked this with our higher tier, who confirmed that this feature is not supported on Google Wifi and Nest Wifi devices. If your ISP/modem is not providing an internet connection, the devices connected to the Nest Wifi router will not see each other. The internal network is usually supported by an ISP-provided router that provides a private IP address. Here's an article on how you can share your feedback about this with our product engineers.

 

If you have other concerns, fill me in so I can further help; otherwise, I'll lock this thread in the next 24 hours.

 

Regards,

Lovely

Hello Lovely

Thank you so much for taking the time to response my question, I will leave my suggestion about this possible improvement feature for this product.
You can close the thread.
Thank you again.

Gabriel.

LovelyM
Community Specialist
Community Specialist

Hey folks, 

No biggie, @gabriel_rgs. We appreciate your feedback and we'll pass it along to our team. I'll go ahead and lock the thread; if you have other questions or concerns, feel free to create a new post. 

Cheers, 
Lovely