WAN configuration times out

[CMoney9]

When setting up my router the WAN configuration times out. My ISP has checked on their end and no issues - I'm using the right info. Have restarted phone, deleted and re-installed the Home app but no change. Help!

[olavrb]

Ask your ISP what kind of WAN settings you have to use? If you must use a specific VLAN id, you might have a problem that can be solved by adding a managed switch to the mix.

• https://support.google.com/googlenest/answer/9798157?hl=en
• https://support.google.com/googlenest/answer/6246630?hl=en

Other related info:

• https://support.google.com/googlenest/answer/9548301?hl=en
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[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@CMoney9, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[Jeff]

Hi, CMoney9.

I just wanted to check in once more to see if there was any more you needed here.

Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks