Our wi fi is working but I want to add the third device we were previously not using. We remodeled a part of our house and I need to extend the network a little further in our house. I plugged the third device in and the light is blue. I tried to get on the app to add or check it but the app doesn't recognize that we have the other two nest devices at all. When I try to set up a new system and when I scan the setup qr code or when I enter the setup code, it says it can't set it up. The two devices seem to be working great. I unplugged the one that is connected to our modem and replugged in and it reset just fine. How can I get the app to recognize our existing system and add this third device? Thank you!
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Thanks for reaching out. I'm sorry to hear that you're having an issue with adding your 3rd point. I'd love to know more about this and I have a few questions:
Looking forward to your response.