07-20-2023 09:47 PM
Goggle nest white light is flashing white light and will not turn off
07-25-2023 07:34 AM
Hi Pam8160,
Thanks for posting — let's get this sorted out. A few questions: is this a Google Nest Wifi router or point? When did you first notice this? What are the troubleshooting steps you’ve done?
Kind regards,
Alex
07-25-2023 07:42 AM
Hi I have the main router nest in my office, one in kitchen and one in hallway. The one that is next to the t.v keeps flashing white. I have tried to install it several times but doesnt like password. How can i completed start over and give each on a name and reboot to new if that would help. the one in livingroom next to the t.v was able to cast thur my t.v. I have a vizio t.v which has chromecast in it already.
07-26-2023 09:47 AM
Hi there,
You can do a factory reset on your Google Nest Wifi device if you want to start over. Keep me updated on how it goes after the reset.
Best,
Alex
07-28-2023 10:30 AM
ok reset everything and still not able to add one nest. It goes all the way to the blue light like wifi finds it and then asks for scan code which I dont have anymore. But password on the bottom of the nest router i have used and it sill will not hookup.
07-29-2023 01:17 AM
Hey Pam8160,
We appreciate the update. Please fill out this form so we can look into your issue further. Let me know once you're done.
Regards,
Lovely
08-01-2023 03:17 PM
Hey Pam8160,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.
Thanks,
Lovely
08-01-2023 03:19 PM
Yes still not able to connect the last nest and I have trieded everything
08-04-2023 06:44 PM
Hello Pam8160,
Got it. One of our senior specialists will be contacting you via email, so please check your Inbox from time to time.
Cheers,
Lovely
08-19-2023 04:50 AM
Hey there,
I see that one of our senior specialists has already assisted you via email. Kindly continue the interaction there so we can get to a resolution. Should you have other questions or concerns about Google WiFi, you know where to find us. We'll be more than happy to assist you.
Best,
Alex