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WiFi icon is not showing up on Google home main page(I have nest WiFi)

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:J Park 764

Google home main page does not display “WiFi” icon for me to click to see WiFi information and mesh connection check.  No problem using WiFi, however.

3 REPLIES 3

abellaj
Community Specialist
Community Specialist
Hi J Park 764,
 
Let's try these steps to get your Wi-Fi settings back:
  1. Make sure you're using the latest version of the Google Home app, by checking your app store for any updates.
     
  2. Restart the Google Home app.
  • Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
  • iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
  • Turn Wi-Fi off and on again on your phone or tablet.
  • Reopen the Google Home app.
If none of the steps above help, try uninstalling the Google Home app, then install it again from the app store. Let me know if this helps!
 
From: David
(Gold Product Expert)

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there: 


Just wanted to jump in here to check to make sure that you saw the response from David. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Have a great day! 

 

Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread.

If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary