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Wifi Mesh point Weak Connection

rannnnnnndy
Community Member

I have a 1400 sq ft 2 level townhome. I have had 2 Nest Wifi Routers hooked up, one upstairs and one downstairs. It has worked well but I wanted to add a third. So I hooked it up and was literally 7 feet, in view from the main point and it was saying that the new Nest Wifi point had a weak signal. I moved it all over and nothing. Tried resetting the network, unplugging everything, and it wont go off of weak signal. 

Please help.

5 REPLIES 5

Juzdu
Bronze
Bronze

Is it a brand new point?  I suggest you get onto Nest Wifi support to let them know: https://support.google.com/googlenest/gethelp

Jeff
Community Specialist
Community Specialist

Hi, rannnnnnndy.
I just wanted to jump in real fast to see if you saw Juzdu's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hey, rannnnnnnndy.

I'm just following up once more to see if you still needed some help here. If there's more we can do, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks