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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Resolved! Google Nest Wifi failing to connect

Hi there,recently purchased a Google nest wifi router with 1 point but am struggling to connect it to the internet.Have just been on the phone with iiNet and after an attempt by them they told me to contact Google as it’s out of their scope.I have re...

Kathryn16 by • Community Member
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  • 7 replies
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Slow speeds on PPPoE connection

I setup my ISP PPPoE connection around May using Google Wifi. At the time the router was getting ~520 Mbps. Today it's only been getting 40-90 Mbps. The plan I have is for 1Gbps. The slowness started happening around July-August. Today I was pretty m...

shouburu by • Community Member
  • 589 Views
  • 7 replies
  • 0 kudos

Google Nest Router History Report of Offline Activity

My cable internet company is not providing me with good service lately.I would like to pull a history report from the past month to email them and show how my Nest Router has been offline for 10-15 mins multiple times a day over the past month.I can ...

JMcK by • Community Member
  • 413 Views
  • 2 replies
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Resolved! Wi-Fi mesh access via Ethernet

I have the trio of Google wifi. Two of the access points are set up where my kids use the Ethernet connection to plug into their computers (because otherwise it is a terribly slow connection even though we have 400mbps). I want to be able to control ...

Resolved! Mesh Points & Backhaul

We have a rather large house and needed to install additional mesh Wifi points. (1st one acts as the Wifi Router, plus the other 6 act as Wifi Points)A couple of the points have a weak signal, and there isn’t a better location to move them to, so I’m...

Setting up smart devices and accessing 2.4ghz via mesh

Hello,I have a google mesh system and a pixel 5 and there doesn't appear to be anyway for me to change the frequency band on my pixel to set up a smart light. I have walked to the far ends of my property to try and force the move to 2.4 but it stays ...

Getting message wrong QR code when trying to set up.

Everytime I go to setup my Google wifi , I get to the point where it asked to scan the QR code. I scan it and it states wrong QR code. I then manually put it in and it does not read it. What to do now? Is there a person I can talk to?

Resolved! Google Nest - unable to complete setup of access point

Hi,Coming from a Google wifi setup I now made the switch to Nest.Router & 3 Google wifi points are up and running.However, I can’t complete the setup of the 1 Nest point I have.Home app connects to it but the final stage of the setup gives a time out...

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