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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Device list doesn't show device name/type

I can see the connected devices over WiFi in the home app. But why it cannot tell/show some devices' name or type? This seems to be especially true for iOS devices.I had other systems before and they do correctly show the name and type of my iOS devi...

Hangaround by • Community Member
  • 2492 Views
  • 4 replies
  • 1 kudos

Using a switch downstream from GN Pro Router

From what I read on the Google Nest router & mesh installations, I should be able to do this:Modem>Nest Pro Router>switch>Nest Pro Router>Nest Pro Router. (All ethernet connected) Also connected to the switch are ethernet to two PC's and two printers...

Gale by • Community Member
  • 1722 Views
  • 7 replies
  • 0 kudos

Slow speeds from points

HiI have a the following gearNest wifi routerNest wifi pointWifi gen 1 routerIf I get the speed beside the Nest router I get a good 500+mb. But I am only getting 80-100 at the points. If I run a test mesh all devices have "Great Connection". I would ...

bergipau by • Community Member
  • 1398 Views
  • 7 replies
  • 0 kudos

Resolved! Google Nest and iinet Settings with TP Link AC1600 modem

Hi there,recently purchased a Google nest wifi router with 2 point but cant connect it to the internet with iinet as my ISP and have Superfast HFC.I am using a TP-Link VR1600V (also called AC1600) modem that was supplied by iiNet. I have tried to put...

Dono1968 by • Community Member
  • 3894 Views
  • 9 replies
  • 0 kudos

How to use a single 2.4GHz channel

I have 3 google mesh pucks (1st generation). One is set up in NAT mode to my subnet with the external router and the other two are in bridge mode and plugged into my private subnet. All three pucks broadcast my SSID but each uses a different 2.4 chan...

Laptop will not connect to nest wifi but is fine on virgin wifi

I have google nest all over the house which is connected to my virgin router. Nothing has changed as far as I know, but now one laptop will not use nest wifi. It says it is connected and secure but even going on the internet is a problem. Other lapto...

Guacanoele by • Community Member
  • 1481 Views
  • 9 replies
  • 0 kudos

Nest Wifi Double NAT

I have a Nest Wifi Mesh system with three pucks (one connected to the ISP and two pucks at either end of the house). I am constantly having a Double Nat issue where whenever anything tries to upload, it shuts down the entire link for everything excep...

Google wifi admin log

I have more than 1 users who can manage wifi, how do I know which user paused/unpaused connections to certain devices?

andy-k by • Community Member
  • 1164 Views
  • 6 replies
  • 0 kudos

Nest Wifi Pro not connecting to WeMo and Epson printer

I recently upgraded to a Nest WiFi Pro. Now two sets of products that had worked fine with the non-Pro Nest Wifi are no longer connecting to WiFi, namely an Epson printer (ET-8500) and several WeMo smart plugs. Please share any suggestions! Thank you...

Chris37 by • Community Member
  • 4893 Views
  • 22 replies
  • 0 kudos