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Can I point a device to a specific mesh point

sidewards
Community Member

I have a mesh point on each floor of my house and at times, my 2nd floor device connects to the basement mesh system which slows it all down.  In the google home settings, I can see that it's connecting to the basement point but I can't request/ask the app to change this.  

Is there a way to have a device connect to a point of my choosing?

2 ACCEPTED SOLUTIONS

MichaelP
Platinum Product Expert
Platinum Product Expert

Hello @sidewards 

WiFi devices decide which access point to connect to and when to switch between them. Google/Nest WiFi does provide client devices with some extra information that can help them make better decisions, but many devices don't support the standards that are used to provide that information. Those devices are on their own, and they can end up getting "stuck" to an access point that still works even when a better option is nearby. You may get them to switch by turning their WiFi off briefly (or just rebooting them).

View solution in original post

All good.  Got the answer!

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6 REPLIES 6

MichaelP
Platinum Product Expert
Platinum Product Expert

Hello @sidewards 

WiFi devices decide which access point to connect to and when to switch between them. Google/Nest WiFi does provide client devices with some extra information that can help them make better decisions, but many devices don't support the standards that are used to provide that information. Those devices are on their own, and they can end up getting "stuck" to an access point that still works even when a better option is nearby. You may get them to switch by turning their WiFi off briefly (or just rebooting them).

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MichaeilP, thanks for the help!

 

@sidewards, how's it going with your Google Nest WiFi? Still need our help?

 

Thanks,

Edward

All good.  Got the answer!

EdwardT
Community Specialist
Community Specialist

Hi sidewards,

 

Awesome — glad to hear everything is back and working as intended. Please let us know if you have other questions and concerns. We're here to help.

 

Thanks,

Edward

 

 

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks