Hi there,
Just reaching out here to see if anyone else has encountered this issue before. Basically, I have a couple of Arlo pro5 cams along with older pro 3 and video doorbell. The pro 5 onboard fine, but after a couple of hours they just don't stream or record anymore. A quick toggle on and off can fix the issue but only lasts a little while. I have an open case with Arlo for over 1 month and they still can't figure it out. To be honest, I don't think they will.
I have
- connected the pro 5s over wifi and via smart hub (same issue)
- use google router straight into what we have here in Australia the NTD box which is the national broadband box
- my pro 3 and video doorbell both legacy work fine so there is something going on with google router/wifi and arlo and i can't figure it out. I don't have any firewalls, don't use vpn so it's a straight forward set up.
Has anyone faced this same issue? Have a fix or just know what's going on? Fact that connection via wifi and smart base has the same issue is just frustrating.
