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Will never own another Google product

Njf16
Community Member

All I know is when Google Wi-Fi made everybody go to Google Home, I can no longer get connection to the Internet I spent hours on the phone with Google telling me that no no no it is spectrum however literally the night that I switched which I never wanted to switch anyway everything stopped working I am beyond livid I have no time for this and now I am missing out on my Internet. The worker was absolutely not helpful either and did not allude to any of the problems I’m reading repeatedly on these boards.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Njf16,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Google Wi-Fi. I'd love to know more about what's happening. Could you share the case number of your interaction with our team so I can investigate further.

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi Njf16,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Njf16,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward