Will never own another Google product

[Njf16]

All I know is when Google Wi-Fi made everybody go to Google Home, I can no longer get connection to the Internet I spent hours on the phone with Google telling me that no no no it is spectrum however literally the night that I switched which I never wanted to switch anyway everything stopped working I am beyond livid I have no time for this and now I am missing out on my Internet. The worker was absolutely not helpful either and did not allude to any of the problems I’m reading repeatedly on these boards.

[EdwardT]

Hi Njf16,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Google Wi-Fi. I'd love to know more about what's happening. Could you share the case number of your interaction with our team so I can investigate further.

Thanks,

Edward

[EdwardT]

Hi Njf16,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Njf16,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward