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Wired devices can't see devices connected to Nest WiFi

thracian
Community Member

I have a AT&T BGW320 gateway. I just got my Google Nest Pro WiFi 6 3-pack and so far everything is working great except the following issue. My laptop is connected to the AT&T gateway usually during the day with a wired Ethernet connection. On the gateway, I have enabled IP Passthrough to Google WiFi and disabled the gateway native WiFi. However, I can't connect from my laptop to any devices that are on the Google WiFi network, such as printers and other laptops. It's like the wired connection devices are on a different network than the WiFi devices.

How can resolve this?

1 Recommended Answer

thracian
Community Member

Never mind. Indeed, Nest Wifi creates its own network on 192.168.86.x. The solution was to change the Nest WiFi advanced network settings and put it on the gateway segment as explained here. Make sure that the DHCP range doesn't overlap with your gateway DHCP range.

View Recommended Answer in original post

5 REPLIES 5

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @thracian 

It's like the the wired connection devices are on a different network because they are, in fact, on a different network. The primary Nest WiFi Pro unit is a router+firewall that creates a new "inner" network, separate from the "outer" network created by your AT&T gateway. Connectivity between these two networks is limited by the firewall feature. The solution is to build your wired network from the LAN Ethernet port on that primary Nest WiFi Pro unit, leaving it as the only thing directly connected to your AT&T gateway. You can use an inexpensive, unmanaged Ethernet switch to make more ports available and build out as big a wired network from there as you need.

thracian
Community Member

Never mind. Indeed, Nest Wifi creates its own network on 192.168.86.x. The solution was to change the Nest WiFi advanced network settings and put it on the gateway segment as explained here. Make sure that the DHCP range doesn't overlap with your gateway DHCP range.

Jeff
Community Specialist
Community Specialist

Hey thracian,

 

It looks like you were able to get this worked out. I'm happy to see a resolution found. Before I mark this as resolved, I just wanted to check in and see if you had any other questions or needs.


Thanks,
Jeff

thracian
Community Member

Well, it worked yesterday but not today. I must have connected the wired device to both LAN and Nest WiFi. Any idea why I can't see WiFi devices if they share the same network.

Wired device (connected directly to router with cable)
===========

Windows IP Configuration

Host Name . . . . . . . . . . . . : XPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek USB GbE Family Controller
Physical Address. . . . . . . . . : 34-73-5A-ED-03-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Realtek USB GbE Family Controller #2
Physical Address. . . . . . . . . : 34-73-5A-ED-03-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:1700:2980:c250::48(Preferred)
Lease Obtained. . . . . . . . . . : Thursday, November 3, 2022 11:06:51 AM
Lease Expires . . . . . . . . . . : Thursday, November 3, 2022 12:36:50 PM
IPv6 Address. . . . . . . . . . . : 2600:1700:2980:c250:4c9d:db36:31a0:f824(Preferred)
Temporary IPv6 Address. . . . . . : 2600:1700:2980:c250:5414:5d7:dbd5:b7f(Preferred)
Link-local IPv6 Address . . . . . : fe80::ccd8:55c1:420c:bdfb%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.76(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, November 3, 2022 11:24:55 AM
Lease Expires . . . . . . . . . . : Friday, November 4, 2022 11:24:55 AM
Default Gateway . . . . . . . . . : fe80::ae8f:a9ff:fe66:bee2%20
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 372536154
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-28-65-53-21-DC-41-A9-A1-94-2E
DNS Servers . . . . . . . . . . . : 2600:1700:2980:c250::1
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
attlocal.net

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : DC-41-A9-A1-94-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : DE-41-A9-A1-94-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Killer(R) Wi-Fi 6 AX1650s 160MHz Wireless Network Adapter (201D2W)
Physical Address. . . . . . . . . : DC-41-A9-A1-94-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Fortinet Virtual Ethernet Adapter (NDIS 6.30)
Physical Address. . . . . . . . . : 00-09-0F-FE-00-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #3
Physical Address. . . . . . . . . : DC-41-A9-A1-94-32
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

 

Wireless Device (joined to Google Nest Pro)
===================

Windows IP Configuration

Host Name . . . . . . . . . . . . : ELITE2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net
ad-gms.com

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I219-LM
Physical Address. . . . . . . . . : 40-B0-34-11-47-9E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 34-F3-9A-D5-E8-0B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 36-F3-9A-D5-E8-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8260
Physical Address. . . . . . . . . : 34-F3-9A-D5-E8-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fdab:790c:bd74:5606:388a:ba6a:c8a9:cb63(Preferred)
Temporary IPv6 Address. . . . . . : fdab:790c:bd74:5606:2cbe:8249:845a:b6fe(Preferred)
Link-local IPv6 Address . . . . . : fe80::388a:ba6a:c8a9:cb63%23(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 2, 2022 4:41:17 PM
Lease Expires . . . . . . . . . . : Friday, November 4, 2022 4:45:01 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 104133530
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-50-6A-A7-40-B0-34-11-47-9E
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 34-F3-9A-D5-E8-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PANGP Virtual Ethernet Adapter #4
Physical Address. . . . . . . . . : 02-50-41-00-00-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Jeff
Community Specialist
Community Specialist

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff