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cannot connect to other devices plugged into the modem

AlanJohnstone
Community Member

I have had the Google Nest Pro for some time but I have only just realized it is creating a problem!

I also have an old BT-Mini-WiFi-Home-Hotspot plugged into the modem as well. One of the things attached to the BT-Mini-WiFi is a printer in the far reaches of the house. I have not been able to see the printer from my computer and using it required me to go up to the bedroom where it sits and then my computer could see it and I could print. Not very satisfactory but as I print little I have just lived with it.

I just recently tried looking up an ipaddress of a device on my modem (vodafone) and discovered that none of the devices on the network are listed.  To cut the story short I discovered that the Nest is a completely seperate network doling out ip addresses and if you are on that network you are completely isolated from any other device attached to the modem which is why I could not see my printer. When I went up to the bedroom my computer went out of reach of the Nest network and happily joined the network the printer was on.

So I thought why not plug the BT-Mini-WiFi into the back of the Nest attached to the modem. And it worked, I could use my printer from my desk!

BUT, also attached to the modem is my sky box and my skyQ receiver is attached to the BT-Mini-WiFi  so it does not work and I cannot see a way of attaching the sky box to the Nest network because there is only one ethernet port at the back of the Nest.

So every thing is back to where it was.

So my question is simple. Is there a way to allow devices on the Nest network to see devices attached to the back of the modem? One way would be to stop Nest doling out ipaddresses and have all devices get  registered on the modem which is what I thought happened and which happens with the BT-Mini-WiFi.

Sorry for the long post but I wanted to make sure that the problem was understood.

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

The short answer is no. The reason for this is because your BT-Mini-WiFi-Home-Hotspot creates its own network, so devices you connect to it cannot communicate with devices connected to your Nest Wifi Pro network. This is fundamental to how networking works essentially.

To avoid these kinds of issues, I'd recommend removing the BT-Mini-WiFi-Home-Hotspot from your network, and simply connect all your devices to Nest Wifi Pro. If you need to hardwire multiple devices you can connect a simple unmanaged switch to your Nest Wifi Pro so you have additional wired ports to connect them to.

Modem → Nest Wifi Pro → Unmanaged switch → Wired devices

Hardwire Nest Wifi Pro, Nest Wifi, or Google Wifi with Ethernet - Google Nest Help