internet slow - capped to 100mbps - the reason is probably the cable

[fruaro]

I recently subscribed to Google Fiber, and they provided the Google wifi router with it. The internet speed was supposed to be 1Gbps (Fiber), but I never got more than 100Mbps on my devices. Today I finally discovered what the issue was. The cable that comes WITH the wifi router (white thin ethernet cable) has a limit of 100Mbps. When I switched cables I started getting the 1Gbps. I still can't believe Google did this...

[MichaelP]

Hello @fruaro 

The pack-in cable should be able to support 1Gbps, but they can occasionally be poorly manufactured and may not support the full expected speed. It's unfortunate you got a bad cable, but that was not the intent.

[EdwardT]

Hi folks,

@MichaelP, thanks for the help!

@fruaro, We appreciate users who are keen on sharing with us their thoughts. We'll take this as feedback. We're always here if there's anything else you need.

Thanks,

Edward

[EdwardT]

Hi fruaro, 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi fruaro, 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[fruaro]

No, no questions. Thank you

[EdwardT]

Hi fruaro,

Thanks for the update. I will be locking this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Edward