My account been hacks setting mess up

[Davidwhymyaccon]

How best way set account settings after a hack 

[janthadeus]

Hi Davidwhymyaccon,

Thanks for reaching out. For an added layer of security, I recommend enabling two-step verification on your account. Whenever you sign in, you’ll need to enter a temporary, unique code that’s sent to your phone. In that way, only you can access your account and without the code whoever tries to access your account wouldn’t be able to. Have a look at this article: Manage your Nest app account security and emails.

Let me know if there’s anything else.

Thanks,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT

[janthadeus]

Hey there,

Checking back in — were you able to follow the steps in the article I shared above? If so, how did it go? Let me know if you need more help.

Regards,

JT