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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Nest aware cellular backup

I got a message from T-Mobile that says on 7/22 The mobile device will no longer be compatible because it's 3G The account is just for cellular backup for when the Wi-Fi network goes down. Is there an upgraded software or do I have to buy some new ha...

JPotz by Community Member
  • 982 Views
  • 4 replies
  • 0 kudos

Resolved! How to limit access to just one Nest x Yale lock

I have an Airbnb on my property and use a Nest x Yale lock for it. I also have 2 of the locks for my house. When I create a passcode for an Airbnb guest, their code also works on my home locks - how can I limit them to just the lock for the Airbnb?

Resolved! Nest Yale ock keeps auto locking Even though auto lock is turned off

My nest Yale lock keeps auto locking even though we have auto locking turned off and I am at home. No matter what I do it keeps locking. I unlock it. It says I'm home and it says auto lock is off yet it's still locks. What gives?

greGWitt by Community Member
  • 2686 Views
  • 4 replies
  • 1 kudos

Nest

How is my neighbor hacking my android phone with their google nest ? I only have WiFi on my one phone.

Helpfast by Community Member
  • 629 Views
  • 1 replies
  • 0 kudos

nest connect battery

I own two nest Connect units. I mistakenly thought I needed two units because I have two Nest +Yale locks. However, my two locks are located very closely together. I figure I only need a single nest connect now. If I unplug my nest connect, how long ...

Garvo by Community Member
  • 1016 Views
  • 4 replies
  • 0 kudos

Yale lock eats batteries. Connectivity issues when battery listed as ok

Been having connectivity issues since new. After a while, it keeps locking itself. Traced it to intermittent connectivity due to low battery.Top quality Duracell batteries last only 4 months. Absolutely no warning each time. I just find it starts ign...

Clunge by Community Member
  • 3575 Views
  • 11 replies
  • 0 kudos

GUEST ADD NOT WORKING STILL!! Are you going to fix this?????

Google Nest X Yale will not let me add guests still!! . FIX THIS OR REFUND What we’ve overpaid for. Otherwise I’ll go back to use a good old key since you can’t figure out something that worked so well before Google took over. I cannot add a guest an...

Jmom6 by Community Member
  • 1966 Views
  • 8 replies
  • 2 kudos
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