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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Nest Lock Tamper Alarm Randomly Goes Off

Kind of like the subject line reads. Randomly in the day I will get a tamper alarm for no reason at all. Or while I’m home the alarm will go off. Before someone chimes in with did you check the batteries yes they are new like less than 5 days. I’ve t...

P4iNz by • Community Member
  • 1234 Views
  • 5 replies
  • 1 kudos

Battery draining on Nest Detect sensor.

There seems to be issue with one of my nest detect sensors. I have replaced it with Energizer Lithium Battery 123A and once with Panasonic batteries as recommended by Google. I have 4 sensors and only one sensor seems to be having this issue. I have ...

rasheelr by • Community Member
  • 1265 Views
  • 10 replies
  • 0 kudos
Laneyj84 by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

Connecting Google nest to modem/router combo

Hi, I recently purchased a Google nest router and 2 points. The router is connected to my dad's modem/router combo I live right next door and my brother lives next to me and we each have a point. When I do the mesh test they all say great connection....

StephenH1 by • Community Member
  • 135 Views
  • 0 replies
  • 0 kudos

Door lock is offline

I tried troubleshooting the connect & went through the steps several times & no change. The connect is working & has Wi-Fi connection but he lock is still offline. I didn’t make any changes to the system. It just has been raining hard today don’t kno...

Resolved! nest x yale lock privacy mode not working

Hi - the privacy mode on my lock has suddenly ceased to function. The icon does not appear in the app and the button does not glow blue. I replaced the batteries and still no go. The other 2 nest x yale locks in the house are fine, the privacy mode o...

Nest connect error code NA004

I accidentally deleted the nest connect on my Nest app and now have trouble reinstalling it.I kept getting error code NA004(0.80) and it says it has trouble finding a wifi network.I've tried restarting phone/wifi router/reinstall the nest app. Nothin...

BusyBee by • Community Member
  • 831 Views
  • 4 replies
  • 0 kudos

Nest tag not arming system

I’ve setup my Nest security system on a new network. All devices are working except for the tag. The tag has been successfully added to the system but it won’t arm the system when presented.

Yale x Nest Password management

I want to give my wife access so she can create her own password. I already add her using the HOME app instead of the Nest app but she can't create her own password or change it. Does she need to have a Nest account as well?

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