02-18-2023 07:23 AM
how do I get the lock to not give a tamper signal when the sun hits it?
02-22-2023 09:51 AM
Hi there,
I can see how this could be frustrating to experience, and I would love to look into this further for you. If you haven't already, you can learn here how to factory reset your Yale lock, which may help to reset issues it may be having. Please let me know if you need further assistance.
Best regards,
Brad
02-25-2023 07:10 PM
Hey TimKernan,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
JT
02-26-2023 09:46 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT