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Battery level display error in Google Home

xxhh
Community Member

I used silabs EFR32MG24 to develop the matter device. Use the following two SDKS, which support Matter 1.3.

SiliconLabs/matter_extension at v2.3.0 (github.com)

SiliconLabs/simplicity_sdk: The Simplicity Software Development Kit (SDK) is an embedded software de...

In the device, I implemented the BatPercentRemaining Attribute in the Power Source Cluster, which correctly displays the percentage of battery remaining in the device in HomePod, but displays ERROR in Google Home.

1 Recommended Answer

sipriyadarshi
Solutions Expert
Solutions Expert

Hello @Rizwan322 ,

You can refer to the documentation regarding Smart Home Energy Storage trait schema for more information. I would also recommend opening a ticket in this regard on the public issue tracker

View Recommended Answer in original post

3 REPLIES 3

Rizwan322
Community Member
If you're encountering a battery level display error in the Google Home app, it may indicate that the app is not accurately showing the current battery status of your connected smart devices. This issue can arise due to several reasons, such as temporary glitches in the app, connectivity problems, or syncing issues between the Google Home app and the devices. To resolve this, try the following steps: first, ensure that both the Google Home app and your devices have the latest updates installed. Restarting the app and your devices can also help refresh the connection and update the battery information. If the problem persists, check your device’s settings to ensure it is properly connected and synced with the Google Home app. Additionally, you might want to remove and re-add the device in the app to reestablish accurate communication. If these steps do not resolve the issue, consulting the Google Home support page or contacting their support team might provide further assistance.

xxhh
Community Member

Hello @Rizwan322 ,

How do I make sure Google Home is the latest version?

sipriyadarshi
Solutions Expert
Solutions Expert

Hello @Rizwan322 ,

You can refer to the documentation regarding Smart Home Energy Storage trait schema for more information. I would also recommend opening a ticket in this regard on the public issue tracker