CSA-issued vendor ID verification is failed: key not found error

[shun1017]

I performed the "Verify VID" in the Developer Console.

Step 1, "To generate a DCL transaction," was probably successful.

However, when I performed Step 2, the "dcld tx sign" command, the following error was displayed:

Error: key with address cosmos1aw603y3gr272vvchds8097aww6dhfyp0l9qyal not found: key not found

Our VID is registered on the DCL Main-net. How can I successfully perform the "dcld tx sign" command?

[sipriyadarshi · Accepted solution]

Hello @shun1017 ,

Thank you for reaching out to us with your issue . Can you provide us additional details around your issue like PID (Product ID), VID(Vendor ID), Agent ID and Time stamp ? Once we have all these details we will more context about your issue and would be able to provide better assistance. I also recommend opening a bug in this regard on the Public Issue Tracker providing all the details asked above. 

[shun1017]

Thank you for the reply. I will post on the Public Issue Tracker regarding details of the issue.