Device Access Console - "The project could not be created"

[cloudassistance]

Hi,

I am unable to create a project using the Device Access Console.  My account is active.  I have agreed to the terms and paid the $5.  There is zero additional information on the cause of the error/issue.

I can see that others have had the same issue. But no root cause/fix.  

Your assistance would be appreciated.

[undertow2922]

Same issue here, don't know what I'm doing wrong.

[cloudassistance]

To add.  I created an entirely new, unrelated account and had the same issue.   Has anyone successfully created a project recently?

[cloudassistance]

Found a workaround.  On step 3 disable Pub/Sub.  This will let you create the project.  I hope it works for you. 

[AmitC]

Yes able to create the project now with workaround, but not able to enable Pub/Sub once project is created.

Found an issue tracker - https://issuetracker.google.com/issues/348675996?pli=1

[Snake06]

Please have a look at this Google Nest integration - what am I doing wrong? : r/homeassistant. creating a pub/sub topic and subscription manually fixed it for me.

[undertow2922]

I tried to follow this but I'm either missing something or I screwed something up... after creating a topic and a subscription in my project, when I go to configure the HA integration and enter the cloud project ID and device access project id, it kicks me to a page that reads:

Can’t link to [project-name]

Please contact [project-name] if the issue persists

this is honestly enough to make me want to never buy a google product ever again...

[undertow2922]

--batch_H_Wu5ypVDOZHgipfbnzKsozsCJ6o7-Hn
Content-Type: application/http
Content-ID: <#>

HTTP/1.1 500 Internal Server Error
Vary: Origin
Vary: X-Origin
Vary: Referer
Content-Type: application/json; charset=UTF-8

{
  "error": {
    "code": 500,
    "message": "Internal error encountered.",
    "status": "INTERNAL"
  }
}

--batch_H_Wu5ypVDOZHgipfbnzKsozsCJ6o7-Hn--

This is the error being returned in the Device Access Console when trying to enable pubsub.

[Snake06]

You don't have to enable pub/sub in device access console. creating the pub/sub topic and subscription yourself is sufficient. In HA I did not add the device it found but I went the "add integrations" route. after about 30 mins when I created the topic and subscription it started to work. I tried many many times. 

[armen_dpe · Accepted solution]

Thanks for reaching out. The recent issue affecting the device access account creation(pub/sub enabled) has been resolved. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process.