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Misleading Matter support between Google TV Streamer and it's Control App Google Home

J_K
Community Member

This is extremely frustrating.

I own a Google TV Streamer (4K), which is advertised as supporting Matter version 1.3:
https://csa-iot.org/csa_product/google-tv-streamer/ 

Based on this, I purchased six IKEA KLIPPBOK water leak sensors, which are also certified for Matter 1.3:
https://csa-iot.org/csa_product/klippbok-water-leak-sensor-2/ 

Naturally, I assumed that the Google Home app, which is required to use the Google TV Streamer as a Matter controller, would also support Matter 1.3. However, Google Home is only certified for Matter 1.0:
https://csa-iot.org/csa_product/google-home-for-android-2/ 

As a result, while the sensors can be paired and appear in the Google Home app, they are effectively useless. I can see the devices, but I cannot:

  • Create automations
  • Receive notifications when a water leak is detected
  • Perform any meaningful interaction with the sensors

Matter 1.3 explicitly adds support for water leak sensors:
https://matter-smarthome.de/en/development/matter-1-3-a-deep-dive-into-the-new-features/

This creates a misleading situation where:

  • Google claims the Google TV Streamer supports Matter 1.3
  • The required control app (Google Home) does not
  • Users are left with connected devices that do not function as intended

I feel completely misled by Google’s Matter support claims. Advertising Matter 1.3 support while relying on a controller app that only supports Matter 1.0 is, at best, careless, and at worst, deceptive.

If Google Home does not support Matter 1.3 features, then the Google TV Streamer’s Matter certification should be revoked or downgraded to Matter 1.0, to accurately reflect what users can actually do with Matter devices.

As it stands, this is not genuine Matter 1.3 support, and customers are paying the price for that discrepancy.

1 Recommended Answer

JillG
Diamond Product Expert
Diamond Product Expert

Hi @J_K 

I'm escalating your post over to our Community team for visibility.

 

View Recommended Answer in original post

2 REPLIES 2

JillG
Diamond Product Expert
Diamond Product Expert

Hi @J_K 

I'm escalating your post over to our Community team for visibility.

 

ByronP
Community Specialist
Community Specialist

Hi J_K,


Thank you for reaching out to the community and providing such a detailed overview of your experience with the Google TV Streamer and your IKEA KLIPPBOK sensors in the Google Home app. I can certainly understand how frustrating this must be and how important it is for your smart home devices to harmonize perfectly, especially when you have specifically chosen your hardware to align with the latest Matter 1.3 standards. I appreciate the time to escalate it, @JillG. Let’s work together to find a solution.

Your feedback is incredibly valuable as it helps us understand the importance of synchronizing these updates to ensure users can fully enjoy the advanced features—like water leak detection and expanded automation—that Matter 1.3 introduces. We are working toward a future where the software experience fully reflects the high-standard capabilities of the hardware you’ve invested in.
I will ensure your findings are shared with our development teams to emphasize the demand for expanded Matter 1.3 support within the app ecosystem.
Please let me know if you have any further questions.


Regards,
Byron