TV Streamer not being recognized as Thread Network for matter devices

[danpryan]

Hello All,
I have been having the hardest time connecting my Aqara P2 Sensors to my existing Google Home. I’m on the most updated version of iOS on and iPhone 16 Pro. Every time I go to add the Aqara P2 Sensor it says “add to iOS and Google home” then says setting up then says there is no thread border router, but I have two Google TV Streamers on the same WiFi network/in the same Google Home app ecosystem, which those are both capable thread border routers. Both Streamers have the Thread network setting enabled. I have factory reset both TV Streamers, I have factory reset the Aqara P2 Sensors, I have deleted and redownloaded the Google Home app. Any other ideas? I downloaded an app called Flame and it looks like it can see the Thread Networks existing on there but for whatever reason Google Home is saying they don't exist.

[armen_dpe]

Thanks for sharing. It will be helpful if you can share the screen video of the entire process. Also, make sure that Local Network access is enabled for Google Home app in iOS settings. Additionally, could you please share the model for your Google TV device.

[danpryan]

Yes local network is enabled. I’m not sure what you mean by model but it’s the Google TV Streamer box. 

[armen_dpe · Accepted solution]

Thanks for sharing, the team is currently looking into this. Meanwhile, can you please share the video of the pairing process where it fails to add a thread device. 

[danpryan]

I could not wait any longer and bought the Nest Wifi Pro routers. Once I installed the Nest Wifi Pro routers and turned off Thread on the Streamer devices I was able to get the matter/thread devices onto my Google Home network.

[Isidora84]

First