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Technical Support Request: EXECUTE command not firing on CAMERA device in Google Home app

sei-dev
Community Member

We encountered some issues when adding a CAMERA device in the GO CAM project through the Google Home app using a supported Google Home service (authorized via account). After the CAMERA device was successfully synced to the Google Home app, clicking CAMERA failed to trigger the EXECUTE command to start the video stream.

However, the synchronized CAMERA can trigger the video stream on the Google Nest device.

Below is the SYNC response we are now sending:
{"requestId":"6fdb327db3c844afa3005d8753df2cea","payload":{"agentUserId":"1878745283735584768","devices":[{"attributes":{"cameraStreamSupportedProtocols":["webrtc"],"cameraStreamNeedAuthToken":true,"cameraStreamNeedDrmEncryption":false},"deviceInfo":{"hwVersion":"1.0","manufacturer":"Sei","model":"8852v202-PTZ","swVersion":"1.0"},"id":"1967871919642378240","name":{"name":"Camera101"},"traits":["action.devices.traits.CameraStream"],"type":"action.devices.types.CAMERA","willReportState":true}]}}

Below is the QUERY response we are now sending:
{"requestId":"16e506ebbbf94e2682f2ba7713bfed87","payload":{"devices":{"1967871919642378240":{"status":"SUCCESS","online":true}}}}




1 Recommended Answer

arm_dpe
Solutions Expert
Solutions Expert

Thanks for reaching out. We have received your ticket in Google Issue Tracker and the team is currently looking into it. We will update the ticket once we have additional information.

View Recommended Answer in original post

1 REPLY 1

arm_dpe
Solutions Expert
Solutions Expert

Thanks for reaching out. We have received your ticket in Google Issue Tracker and the team is currently looking into it. We will update the ticket once we have additional information.