Urgent: Blocked by Console Error - Unable to update test integration configuration for Certification

[tracyhenryduck]

Hi support team,

I am currently in the Certification process for our integration (Siterwell Voice), but I am completely blocked by a persistent system error in the Developer Console.

The Problem: The certification team requested that I remove the App Flip URLs and update the naming in my "Test" integration to match the "Review" version to ensure consistency. However, every time I attempt to save these changes in the Console, it returns a generic "System Error" (Please see the snapshots below).

Why this is urgent:

1. Platform Bug: Because of this Console bug, I am physically unable to synchronize the configurations as requested by the reviewers.

2. Certification Deadlock: Our certification is being repeatedly rejected due to this discrepancy, but the platform prevents me from fixing it.

3. Business Impact: Our latest Test Suite report and firmware are ready, but we are currently in a stalled state waiting for the WWGH certification. This is mpacting our go-to-market schedule.

Evidence Snapshots:

• Console Error: https://siterwelllink.s3.us-east-1.amazonaws.com/googlehome/test_integration_error.png

• Configuration Discrepancy: https://siterwelllink.s3.us-east-1.amazonaws.com/googlehome/test_integration_company_file.png

Project Details:

• Production Project ID: familylinkpro-14733

• Test Project ID: siterwell-voice

Request: Could you please investigate why the console fails to save changes for these projects? If a platform fix will take time, could you please coordinate with the Certification Team to allow a manual waiver for this discrepancy?

Thank you for your prompt assistance.

[arm_dpe · Accepted solution]

Thanks for sharing this. The issue has been addressed, and the fix will be rolled out over the next few days. Please try again in the next few days and let us know if the problem persists.

[tracyhenryduck]

Hi, thank you.

I have updated the config successfully, thank you.