User cannot testing published action after update

[ericzhang]

We have a actions for our smart home consumers for one years(The action name is blueair, the project id is blueair-smart-home). Currently we try to update it to provide more features and supported device model. But we found we can not testing it on our developer's google account in test, alpha or beta channels. And we also can not undeploy the published action(we successful undeply it in action console, but still can search it in the work with google service in google home).

It block us weeks. Anyone can help us on that?

[armen_dpe · Accepted solution]

To test your smart home action in different channels (Test, Alpha, or Beta), ensure the following steps are followed:

1. Developer Account Permissions:

   • Confirm that your developer's Google account has been added as a tester, alpha, or beta user in the Google Play Console.
   • Manage testers in the Google Play Console.

2. Version Release:

   • Check that the version you want to test is properly released in the corresponding channel.
   • Refer to the Release a version documentation for guidance.

If you are encountering difficulties undeploying the published action, follow these steps:

1. Action Console:

   • Go to the Action Console.
   • Navigate to your project ("blueair-smart-home").
   • Ensure that all versions are undeployed, and the deployment status is reflected correctly.

2. Clear Cache and Data:

   • On your mobile device, open the Google Home app.
   • Go to the app settings and clear cache and data.
   • Restart the app.