12-30-2023 08:14 AM
I have 2x Google Home Mini and 1x Nest Mini on the same network and in the same speaker group. When I play music on the speaker group, it only plays on the 2x Google Home Mini and will not play on the Nest Mini.
All speakers work independently, and I have tried hard resetting all three devices and deleting and re-adding the speaker group.
They have previously all worked together, I'm not sure what has changed!!
01-04-2024 10:14 AM
Hi sammi22,
Thanks for reaching out and letting us know about your speaker group concern. I know how it feels when something isn’t working as it should. When did it begin? Were there any recent changes made? You can create a new home and move your devices there, then observe if you will get a different experience. Check out the steps below on how to create a new home and how to move your devices:
Create a home
Tip:You can have up to 5 homes in your account.
Move a device to a different home
At the top, select the home you want to edit.
Some devices can be moved to a different home this way:
Tip: If you have a device that can't be moved to a different home, you need to factory reset your device and set it up again in a new home.
Regards,
Juni