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Add items to shopping list app does not work

Merel
Community Member

Hello, when I use English as my first language and Dutch as second, assistant will put items in my Bring app shopping list. But only in English, not in Dutch.

When I have Dutch as my first language, it puts it on the Google shopping list.

Please help 

8 REPLIES 8

Jake
Community Specialist
Community Specialist

Hey Merel,

 

I am sorry for the late reply, and to hear about the trouble with your device not speaking the language desired. I did find a helpful article with some more information. Please let me know if that helps, or if the issue is still present.

 

Best regards,

Jake

Azarco
Community Specialist
Community Specialist

Hey Merel,

 

Additional information, adding items to the Bring app is currently only available in English, German, French, Italian and Spanish. We're always looking for ways to improve to add more partners in the future. 

 

Best,

Alex

Merel
Community Member

It used to work perfectly in Dutch. What has changed? And will it get back soon? I really miss this function. 

Merel
Community Member

It did not help, but I understand that the problem lies with the languages now available for the Bring app integration. 

Azarco
Community Specialist
Community Specialist

Hey Merel,

 

We hear you — we appreciate users who are keen on sharing with us their thoughts/experience. You can try changing the language on your Google Home and Google Assistant app but it's not guaranteed that it will work properly.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Merel,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

Merel
Community Member

Hello Alex,

The issue remains the same, it used to work in Dutch and it doesn't anymore. If the feature works again in Dutch (adding shopping items to Bring!), please let me know.

 

Thank you for your help.

Merel

Azarco
Community Specialist
Community Specialist

Hey Merel,

 

While this may have worked before, Dutch language isn't officially supported ― our team is continuously working on adding more languages in adding shopping list to Bring and we'll take this as feedback. You can send your feedback on your Google Home app or on your device. Should you still need our help please let me know, otherwise I'll be locking this thread after 24 hours. 
 

Kind regards,

Alex