Alarm morning routine glitching

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Tom Pereira 1997 

Nest displays offer the function of starting your morning routine when turning off your alarm. I have enabled this but when I turn off my alarm in the morning, instead of starting the routine - it says good morning repeatedly (about 5 times) before stopping and not completing the routine. Seems like a glitch but not sure if there is a workaround?

[frances]

Hi Tom Pereira 1997,

Thanks for reaching out. Oh no! That is definitely a concerning issue, alarms are an important start to your day. I would be more than happy to help find a solution. First, I have some questions regarding this situation.

• Which Google device is this post in regard to? (model name, generation number)
• Does your device power on and work normally besides this issue?
• Could you try to do a Factory Data Reset? Does this issue still occur?
  • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings.
  • Note: This action will clear your data from the device and can't be undone.

Please keep me updated, thanks! 

[frances]

Hi All,

Just wanted to check in! Has your issue been resolved? Please let me know if you have any questions or concerns. Thanks!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.