09-18-2024 08:43 AM
I have 3 Google homes and two screens one that's big and ones that's small.
All of my devices no longer work. It started yesterday.
Internet works fine at my house but no more devices. I have the newest Google wifi hub.
Please help. Can't use devices
09-18-2024 10:30 AM
Just a whit screen on all devices with a screen
09-21-2024 01:12 PM
Hi there!
Thanks for posting in the community.
I’m sorry for the inconvenience that you are experiencing with your entire Google Nest Home ecosystem. I understand that your 3 Google Home speakers and the 2 Nest hubs are not connected to or working with your WiFi network. No worries, I’m happy to help you find a solution to this.
In order to give the correct steps here I send you a few questions:
In the meantime, here are some troubleshooting steps that can help you:
If still not working, you can try to factory reset one of your devices and set it up again on your account.
Please check the following articles: Troubleshooting Wi-Fi and connection issues, My speaker or display is not connecting to Wi-Fi and Factory reset Google Nest or Home speakers or displays.
Tell me how it goes.
Regards,
Daniel.