12-01-2022 09:36 AM
The command for animal of the day has begun responding with a snippet of information about a quail’s head plume. It is the same every time the command is given. Started doing this a couple of weeks ago. It is the same on all our nest mini speakers (4), WiFi points (2) and nest hub.
12-05-2022 05:31 PM
Hi akaPapaGlenn,
Thanks for posting and I’m sorry to hear you’re having some concerns with one of our great features: asking Google the animal of the day. Could you please tell us the exact command that you have tried? Usually it changes the animal featured on each day ― it would really help us if you can confirm that each day, it doesn’t change the featured animal.
Let us now try to refresh the connection between all your devices by doing a sequential reboot. Unplug the power cord of your router followed by your Nest speakers. Restarting your phone might also help.
Tell me how it goes.
Best,
Dan
12-05-2022 08:42 PM
12-06-2022 06:47 PM
Hi akaPapaGlenn,
Thanks for the additional info. Could you please provide the cast firmware version of your Google Nest speakers?
To check which firmware version you're on, follow these steps:
Looking forward to your response.
Best,
Princess
12-07-2022 09:07 AM
Speakers are 1.56.324896
Points are 1.56.315675
12-07-2022 09:27 PM
Hello there,
We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Best,
Princess
12-10-2022 10:46 PM
Hey akaPapaGlenn,
We got the form you've submitted. We'll be reaching out to you via email and let's continue working on your concern through that channel.
Cheers,
Muddi