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Are Google Speakers actually waste of money?

Shahram
Community Member

Hi Googlers,

I've switched from Amazon Alexa to Google Speakers with the hope of a stable connection and all I wanted was to be able to use my Sony SRS-x88 in a group and I wanted to use my google speakers to have a stereo with my android TV, which is at this time still not possible

But having a stable connection is a basic requirement in wireless speakers.
I have two problem regarding connectivity and I´ve seen here that I'm not alone but it seems that nobody cares. 

>> First of all my Nest Audio Speakers are getting disconnected from my Network. 

"Hold on while I connect to the WiFi". 

This problem is discussed here and here for instance. and by the way your bot has replied and locked the topic with this message:

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

But we're the one who are excepting to here something from you guys. You haven't provided us any solution just different suggestions like put your speakers in a separated room or to a new home or make them isolated. Unfortunately I do not have a google Lab at my home and it costs me a lot of time and a lot of nerves. I should mention that I have two Google Nest Hub 2 which are connected to same router and till now they didn't have any problem although they have more distance to the router than my Nest Audios.

>> My second problem is again about connectivity again.

I have 4 Nest Audio and I want to use them as two Stereo Pair in office and living room.

This problem is discussed here and I've created another topic here too but until now got no responds.


By the way I can't use my Sony Chrome Cast built in speaker neither. It's described here.

I hope you hear our problem and make us happy with an OTA update, which solves these problems.

Regards
Shahram

6 REPLIES 6

Jimmy_J
Community Member

i would trash the google speakers and continue with amazon.  they work much better!  google support is highly lacking.

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for sharing your honest feedback.

 

@Shahram, apologies for all the inconvenience that this has caused you. We apologize if those threads were closed sooner than you would have liked. As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity. 

 

For us to assist your further, please fill out this form with all the needed information then let me know once done.

 

Best,

Princess

Hello @Princesss,

I have already filled out the form. Your colleague asked me to do things like putting the speakers in a separate room , and then I have to create another network with hotspot of another smartphone and create a new home and connect them to the new network and home and like I said I am not able to do that.
I have only one SIM and one smartphone. I expected that GOOGLE would be able to reproduce my problem much easier and give me a solution faster.

best Regards

Princesss
Community Specialist
Community Specialist

Hi Shahram,

 

No worries! We already got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 
 

Best,

Princess

Hi @Princesss ,

Alright, please do not close this thread until I have written here that a solution has been found to my problem.

Regards,
Shahram

Princesss
Community Specialist
Community Specialist

Hi Shahram,

 

Sure thing! I'll keep the thread open until you are assisted via email.

 

Have a good weekend ahead!

 

Best,

Princess