cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Assistant keeps trying to run a routine from years ago

angrycatmeow
Community Member

Years ago I had a Nexx garage door opener and k set up a routine so that when I said "close the garage" the assistant would "ask Nexx home to close the garage" because that was what the integra required. I got rid of Nexx home and replaced the unit with something else and deleted the routine. Still though every time I say "close the garage" the assistant says it couldn't reach Nexx home. Nexx has been completely wiped from my Google account and I've reset and deleted all routines, and even replaced my Google home with a Nest Hub Max and it still does it. The funny thing is it doesn't do it on my phone, only whatever device is labeled as my kitchen display.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help. 

 

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer. 


 

Please let me know if you have any further questions.


 

Jake
Community Specialist
Community Specialist

Hey angrycatmeow,

 

I wanted to check in and see if you had any other questions from here? Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey angrycatmeow,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake