Assistant won't set an alarm

[katebee]

I have a Google home mini and two nest minis. I have been trying to get it to set an alarm, but it just keeps saying "sorry, I don't understand" and not doing anything. Looking at other posts, I have tried stuff that has resolved this in the past(resetting the devices, disabling and re-enabling the apps, uninstalling and reinstalling the Google and Google home apps, making sure everything is up to date, clearing data caches) but nothing has worked. I have even switched devices(the home mini, nest minis, and a couple different phones) and it still doesn't work. Does anyone know how I can fix this? These alarms are the only thing that wakes me up in the mornings. 

[ODonaldC]

I have this exact same problem right now, you are not alone. I can only hope Google resolves it sometime soon.  My smart clock isn't feeling too smart when it can't set my alarm🤦

[pixi_jo]

Same, and I have an inconsistent bed time, so I would say "set an alarm for 7 hours from now" or such like that, to make sure I got enough sleep.

[johnkinsAZ]

It is doing the same thing for saving notes. I was able to have it take notes recently, but not now. Also, all is working on my wife's phone and our shared speaker ("when it's her voice") but it won't work on mine or with my voice. The alarm will not set when it is my voice, nor will it save or access notes and lists. This problem is annoying me. 

[JillG]

Hi everyone,

I just escalated another thread to our community support. I added your posts to that so all is escalated for them to look into.

Thanks for letting us know and hoping for a quick resolve.

Jill

[Juni]

Hi folks,

@JillG, thanks for the help. 

Everyone, thanks for posting here in the Google Nest Community. Could all of you try these steps and let us know if it worked. 

1. Make sure the Google Home app is up to date
2. Toggle personal results Off and On
3. Remove/Re Add home address, then reboot the device

Looking forward to your responses. 

Thanks,

Juni

[Azarco]

Hey everyone,

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Regards,

Alex

[Azarco]

Hey all,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,
Alex