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BBC 3 not working. R2 and 4 OK

Organum
Community Member

I have used voice and automation to play BBC Radio 3 but for the last week or so Nest reports ‘can’t do that right now’ etc. Radio 2 and 4 works fine.

i have reset the router and speaker but it is the same.

Any idea please? Thanks 

 

13 REPLIES 13

TJOliver
Community Member

I am having the same problem - Google Home nest mini. It will play any other BBC Radio station, just not 3. Keeps playing 1 rather than 3 when asked to play 3, as well. Same "I can't do that here" answer when pressed. 

bluerock27
Community Member

Have been experiencing the same problem for several days. Plays ALL BBC radio channels OK, just not Radio 3. Told either it could be played on another device, or some Spotify song plays. 

So is this a Google or BBC problem? 

Oldlozzer
Community Member

Same here, except I get a random Deezer song. All other BBC channels are fine. I've factory reset one of the speakers on the speaker group,, and not joined it back to the group, but still the same. My Cambridge audio streaming device plays radio 3 perfectly. This started last Friday morning 21 June. 

Maz52
Community Member

Same here, any solutions?

Webrarian
Community Member

Exactly the same here - I either get Radio 1 or a message say it's not available on my Max. And on my Mini I get some YouTube uploads of Radio 3. It's happened before but not for this long. Meanwhile BBC Radio 3 tells me to listen on my "smartspeaker"...

Organum
Community Member

For a moment a solution was available but has disappeared. What was reported was the issue had been fixed.

However when I checked what actually played was YouTube BbC Radio 3 which would have been great if what was played was live R3. Instead it was some wierd R3 recording about making a truly weird piece of music. I rebooted the device of course.
So, something has changed but not a solution sadly.

Organum
Community Member

This is what flashed up. Seems an old problem

IMG_4490.png

Webrarian
Community Member

Tim54
Community Member

Same problem.  Google need to sort this out.  

Oldlozzer
Community Member

And no response from the BBC! 

Organum
Community Member

All fixed. The BBC didn’t report it fixed but it works.😀

TJOliver
Community Member

Yes, all working here as well! Sweet relief

Oldlozzer
Community Member

Hurrah! I emailed Petroc Trelawney last night, saying I was frustrated by the 'listen on your smart speaker' trailers,. He replied this morning, saying he'd forwarded it to management!