06-23-2024 12:08 AM
I have used voice and automation to play BBC Radio 3 but for the last week or so Nest reports ‘can’t do that right now’ etc. Radio 2 and 4 works fine.
i have reset the router and speaker but it is the same.
Any idea please? Thanks
06-23-2024 12:26 AM
I am having the same problem - Google Home nest mini. It will play any other BBC Radio station, just not 3. Keeps playing 1 rather than 3 when asked to play 3, as well. Same "I can't do that here" answer when pressed.
06-23-2024 04:22 AM - edited 06-23-2024 04:23 AM
Have been experiencing the same problem for several days. Plays ALL BBC radio channels OK, just not Radio 3. Told either it could be played on another device, or some Spotify song plays.
So is this a Google or BBC problem?
06-23-2024 11:05 AM
Same here, except I get a random Deezer song. All other BBC channels are fine. I've factory reset one of the speakers on the speaker group,, and not joined it back to the group, but still the same. My Cambridge audio streaming device plays radio 3 perfectly. This started last Friday morning 21 June.
06-23-2024 11:32 PM
Same here, any solutions?
06-24-2024 01:13 AM
Exactly the same here - I either get Radio 1 or a message say it's not available on my Max. And on my Mini I get some YouTube uploads of Radio 3. It's happened before but not for this long. Meanwhile BBC Radio 3 tells me to listen on my "smartspeaker"...
06-24-2024 02:54 PM
For a moment a solution was available but has disappeared. What was reported was the issue had been fixed.
However when I checked what actually played was YouTube BbC Radio 3 which would have been great if what was played was live R3. Instead it was some wierd R3 recording about making a truly weird piece of music. I rebooted the device of course.
So, something has changed but not a solution sadly.
06-24-2024 03:00 PM
This is what flashed up. Seems an old problem
06-24-2024 07:45 PM
https://www.bbc.co.uk/sounds/help/issues/smart-speaker/radio-3-google
And the BBC are aware.
06-27-2024 02:05 PM
Same problem. Google need to sort this out.
06-27-2024 02:58 PM
And no response from the BBC!
06-28-2024 10:19 AM
All fixed. The BBC didn’t report it fixed but it works.😀
06-28-2024 10:20 AM
Yes, all working here as well! Sweet relief
06-28-2024 10:59 AM
Hurrah! I emailed Petroc Trelawney last night, saying I was frustrated by the 'listen on your smart speaker' trailers,. He replied this morning, saying he'd forwarded it to management!