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Big problems. My google hub max which is 6 months old is totally messing about.

Lesley192224
Community Member

My 6 month old google hub max has decided to have a mind of its own. It won't stream all of my photos. We are able to see about 15 out of over 2000 and then the screen goes blank.

I have tried numerous avenues. One was successful in showing all photos if I didn't stream music or Spotify . So all photos are showing, then ask to play a radio station and it loses them all.

As I'm not really tech savvy I'm trying various avenues without success.

Slowly going mad...what do I do next.

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hi Lesley192224, 

 

Thank you so much for posting in this community. I'm sorry to hear that you're experiencing trouble with your Google Nest Hub Max because it is not streaming all your photos. I understand that this situation could be frustrating. No worries, I'm willing to help.

When a Google Nest display is idle, it can function as a photo frame, showcasing your favorite Google Photos albums, displaying art, or presenting a selection of traditional and abstract clocks; therefore, it won't show your pictures while it's actively performing another task.

Additionally, I suggest checking out this article, Photo Frame on your Google Nest display, to learn more about the photo frame settings.

If you require further assistance, please keep me informed through this forum. 

 

Best regards, 

Daniel